Job Type: Permanent Career Level: Mid Career Level Department/Division: Engineering – Central b,  Job Category: Engineering / Data Science / Network Analytics Experience Required: Preferably 4–5 years Education Required: Bachelor's degree in Business Analytics, Statistics, Engineering, or Computer Sciencet

Job Description

Zong is seeking a skilled Assistant Manager Network Analytics and Experience Improvement to support network performance analysis, data-driven decision-making, and customer experience improvement. The successful candidate will work with Marketing, Commercial, and Technical teams to identify network issues, develop analytical solutions, and improve overall network quality.

Key Responsibilities

• Collaborate with cross-functional teams to identify business and network challenges and recommend data-driven solutions.

• Conduct complex data gathering, processing, analysis, and reporting.

• Analyze revenue, forecasting, network performance, and customer experience metrics.

• Develop analytical, forecasting, and optimization methods to improve network quality and customer satisfaction.

• Maintain and improve data science models according to business requirements.

• Design, develop, and maintain Power BI and Tableau dashboards for data visualization and reporting.

• Present analytical findings and business recommendations to stakeholders.

• Support effective decision-making through quantitative analysis and performance insights.

Eligibility Criteria

Education:

- Bachelor's degree in Business Analytics, Statistics, Engineering, Computer Science, or a related field.

Experience:

- Preferably 4–5 years of relevant professional experience.

Required Skills:

• Strong analytical and presentation skills.

• Proficiency in Microsoft Office Suite.

• Knowledge of data science and machine learning.

• Experience with databases and Big Data technologies, including Hadoop.

• Proficiency in Power BI, Tableau, and reporting tools.

• Understanding of telecommunications KPIs and tools such as Huawei SmartCare.

• Familiarity with programming languages such as SQL, Python, and C++.

How to Apply

Interested candidates should visit Zong's official careers portal to review the vacancy details and submit their applications.

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