Department: Information Technology
Reporting To: Wing Head – Command & Control Center
Number of Positions: 01
Employment Type: Contractual (3 Years, Renewable)

National Bank of Pakistan (NBP), known as “The Nation’s Bank,” aims to support the financial well-being of the nation while promoting sustainable growth and inclusive development through its extensive local and international branch network.

As one of Pakistan’s leading and largest banks, NBP plays a significant role in the country's socioeconomic development. The Bank is committed to transforming itself into a future-fit, agile, and sustainable institution.

In line with its strategic objectives, NBP is seeking talented, dedicated, and experienced professionals for its Information Technology department.

Eligibility Criteria

Educational / Professional Qualifications

• Minimum Bachelor's degree in IT, Computer Science, Engineering, or an equivalent discipline from an HEC-recognized local or international university, college, or institute.

• Alternatively, graduation with a Master's degree in IT, Computer Science, or an equivalent discipline.

• Candidates holding relevant professional certifications will be preferred.

Experience

• Minimum 02 years of experience in the field of Information Technology.

• At least 01 year of experience in managing Data Center and NOC operations.

• Experience in the banking sector will be preferred.

Other Skills, Expertise & Knowledge

• Ability and willingness to work within a cohesive, high-performing, and close-knit team.

• Passion for learning, professional growth, and taking on challenges.

• Proficiency in MS Office applications, including Outlook, Excel, Word, and PowerPoint.

• Proficiency in Network Monitoring Tools, preferably SolarWinds.

Key Responsibilities

The selected candidate will be responsible for:

1. Monitoring and managing 24/7 Data Center and Network Operations Center (NOC) operations.

2. Monitoring and configuring the Network Management System (NMS).

3. Providing 24/7 technical support to nationwide branches.

4. Maintaining Data Center activity log sheets and inventory records.

5. Monitoring daily communication of ATM and Non-ATM branches through Head Office.

6. Coordinating with vendors to restore branch communication links in case of connectivity issues.

7. Providing first-level support for network-related issues involving critical devices and applications at production and Disaster Recovery (DR) sites.

8. Planning and coordinating the installation and dismantling of devices in accordance with established policies and procedures.

9. Ensuring proper asset tagging and harnessing in compliance with Data Center standards.

10. Coordinating with vendors regarding media-related issues and implementation.

11. Identifying and proactively resolving common root causes of technical issues to improve production stability and overall service quality.

12. Performing any other duties assigned by the supervisor(s).

Assessment Test / Interview

Only shortlisted candidates who strictly meet the prescribed eligibility criteria will be invited to participate in the assessment test and/or panel interview.

Employment Type & Benefits

• Employment will be on a contractual basis for three (03) years.

• The contract may be renewed at the discretion of the Management.

• Selected candidates will receive a compensation package and other benefits in accordance with the Bank's policies and rules.

How to Apply

Interested and eligible candidates are required to apply online through the following recruitment portal:

Recruitment Portal: Sidat Hyder Careers

Important Instructions:

• Applications must be submitted online according to the instructions provided on the recruitment portal.

• Applications received after the due date will not be entertained.

• No TA/DA will be admissible for the test or interview.

Equal Employment Opportunity

National Bank of Pakistan is an equal opportunity employer and encourages applications from all qualified individuals, regardless of gender, religion, or disability.

Note: Candidates are advised to carefully review the eligibility criteria and application instructions before applying.