Career Level: Entry Level
Job Type: Contractual
Division: Govt. & Corporate Sales Central
Experience: Preferably 1 year
Qualification: Bachelor's Degree or Equivalent

Job Description

The Corporate Services Executive will be responsible for managing sales and after-sales services for Small Enterprises and SoHo (Small Office Home Office) corporate customers. The role involves building customer relationships, promoting telecom solutions, achieving sales targets, and ensuring customer satisfaction.

Key Responsibilities

• Build strong customer relationships and promote Voice, Mobile Data, and ESS solutions.

• Generate sales through upselling, cross-selling, referrals, and new value-added services.

• Manage customer retention and reduce customer churn.

• Handle collection management and conduct a minimum of 20 daily calls.

• Achieve regional sales and customer service targets.

• Ensure smooth customer handling and a positive customer experience.

Eligibility Criteria

Education:

• Bachelor's Degree or equivalent qualification.

Experience:

• Preferably at least 1 year of relevant experience.

Required Skills:

• Good time management and punctuality.

• Proficiency in MS Word, PowerPoint, and Excel.

• Pleasant personality and self-motivation.

• Excellent verbal and written communication skills.

• Professional telephone and email communication.

• Strong problem-solving and customer engagement abilities.

• Intermediate-level Microsoft Excel skills.

• Ability to compare telecom packages and explain their advantages.

• Knowledge of corporate culture and business values.

• Flexible, innovative, and proactive approach.

🔎 Source: Official Careers Portal
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