Industry: Banking & Financial Services
Job Type: Permanent
Career Level: Senior Management (VP Grade)
Positions: 1
Qualification: Bachelor's / Master's Degree
Experience: Minimum 5 Years

Mobilink Microfinance Bank Limited (MMBL) is seeking an experienced professional for the position of Stream Head Special Projects. The selected candidate will lead business analysis and digital banking initiatives, focusing on digital retail banking channels, payment systems, and alternate delivery channels.

Key Responsibilities

• Gather, analyse, and document business and functional requirements for digital banking channels.

• Prepare Business Requirement Documents (BRDs), Functional Specifications, Agile User Stories, Use Cases, and process flows.

• Manage API integrations with payment switches, 1Link, Raast, and core banking systems.

• Coordinate with technology teams, fintech partners, vendors, and other stakeholders.

• Define transaction limits, fee structures, OTP security, biometric verification, and dispute management processes.

• Support User Acceptance Testing (UAT), System Integration Testing (SIT), and system improvements.

• Monitor digital banking performance, transaction trends, customer behaviour, and operational KPIs.

• Ensure compliance with State Bank of Pakistan (SBP) regulations, eKYC guidelines, data privacy, and internal policies.

Eligibility Criteria

Education:

• Bachelor's or Master's degree in Information Technology, Computer Science, Network Engineering, or a related discipline.

Experience:

• Minimum 5 years of experience as a Business Analyst in banking or financial services.

• At least 3 years of experience in Digital Banking, Alternate Delivery Channels (ADC), and payment systems.

Required Skills & Competencies

• Strong knowledge of ATM/CDM operations, POS Acquiring & Issuing, Agent Banking, and Payment Gateways.

• Understanding of IRIS Payment Switching, 1Link, Raast, and Core Banking integrations.

• Experience in customer journey mapping, process improvement, and API/Open Banking integrations.

• Knowledge of Agile/Scrum methodologies and tools such as Jira, Confluence, Visio, and MS Office.

• Understanding of eKYC and SBP digital banking regulations.

Preferred Certifications:

• Certified Agile Business Analyst (CABA).

• ECBA / CCBA certifications.

About Mobilink Microfinance Bank (MMBL)

Mobilink Microfinance Bank Limited is a leading microfinance bank in Pakistan, serving millions of customers through traditional and digital banking services. The bank focuses on financial inclusion by providing mobile wallets, digital payments, loans, remittances, utility bill payments, and other financial solutions.

Why Join MMBL?

Join MMBL and become part of an innovative team working to transform digital banking and improve financial inclusion across Pakistan. This opportunity offers a chance to contribute to impactful digital projects and modern financial services.

How to Apply

Interested and eligible candidates can apply online through the official MMBL Careers Portal.

🔎 Source: Official Careers Portal
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