Hotel: Ambiance Resort Hunza
Experience: 5–8 Years
Qualification: Bachelor's Degree (4 Years)
Career Level: Managerial
Positions: 01

Job Description

Future Hospitality Services is hiring an experienced Manager Operations for Ambiance Resort Hunza. The selected candidate will oversee daily hotel operations, maintain service quality, manage staff, and ensure excellent guest experiences.

Eligibility Criteria

Qualification:

- Bachelor's degree in Hospitality Management or a related field.

Experience:

• Minimum 5–7 years of experience in hotel management.

• Proven track record of managing hotel operations, guest experiences, and operational performance.

Key Responsibilities

• Oversee daily hotel operations, including Front Office, Housekeeping, Food & Beverage, and Maintenance.

• Ensure hotel facilities remain clean, safe, well-maintained, and compliant with health and safety regulations.

• Lead, train, and develop hotel staff while maintaining company policies and service standards.

• Coordinate with department heads to improve workflows, resource allocation, and operational efficiency.

• Manage client and event-related catering requirements through effective team coordination.

• Monitor guest satisfaction, handle complaints, and improve service delivery.

• Assist the Hotel Manager with budgeting, financial forecasting, expense monitoring, and reporting.

• Ensure compliance with labour laws, regulations, and company policies.

• Support sales and marketing initiatives, including promoting sister hotels.

• Maintain relationships with suppliers, travel agencies, and event planners.

• Oversee Wellness Centre operations, including budgeting, inventory, staffing, and quality standards.

• Plan and manage wellness retreats in Hunza while ensuring profitability and excellent guest experiences.

Required Skills

• Knowledge of hotel management practices, standards, software, and systems.

• Strong communication and interpersonal skills.

• Excellent customer service abilities.

• Strong problem-solving and decision-making skills.

• Leadership and team management capabilities.

• Ability to manage multiple operational responsibilities efficiently.

How to Apply

Interested and eligible candidates should submit their applications through the official careers portal of Future Hospitality Services.

🔎 Source: Official Careers Portal

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