Education: Bachelor's Degree

Experience: 1–2 Years of Relevant Experience

Job Description / Responsibilities

• Welcome and assist patients, visitors, and healthcare professionals in a polite and professional manner.

• Handle telephone calls, respond to inquiries, take messages, and direct calls to relevant medical staff.

• Coordinate with emergency services whenever required.

• Manage patient appointments, including follow-up appointments recommended by consultants.

• Maintain appointment records, letters, and other relevant documentation.

• Ensure the reception desk and waiting areas remain clean, organized, and presentable.

• Maintain adequate supplies of stationery and printer consumables.

• Assist patients and attendants in contacting the Patient Welfare Department when required.

• Update patient information in the Hospital Management Information System (HMIS).

• Prepare daily audit reports and monitor changes in electronic patient records.

• Maintain strict confidentiality of patient information and sensitive hospital matters.

• Coordinate appointments and transportation for patients referred to other hospitals.

• Perform additional duties assigned by the supervisor or Head of Department.

Eligibility Criteria

• Bachelor's degree from a recognized institution.

• Minimum 1–2 years of relevant work experience.

• Good communication and interpersonal skills.

• Professional attitude and ability to deal with patients and visitors.

• Basic administrative and computer skills.

• Ability to maintain confidentiality and handle sensitive information.

Important Note

Indus Hospital & Health Network follows a zero-tolerance policy towards Sexual Exploitation and Abuse. All shortlisted candidates will undergo strict background checks and screening procedures.

How to Apply

Interested and eligible candidates should apply through the official careers portal of Indus Hospital & Health Network.

Apply Link: Official Careers Portal – Indus Hospital & Health Network.

🔎 Source: Official Careers Portal

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