The Department Manager Grocery will be responsible for managing daily food department operations, ensuring product quality, maintaining inventory, supervising staff, and achieving sales targets. The ideal candidate should have strong leadership skills and experience in food retail, supermarket operations, or food production.

Eligibility Criteria

Qualification:

• Minimum Bachelor's degree preferred.

• Diploma or certification in Food Technology, Food Science, Hospitality, or Culinary Arts will be an advantage.

• Strong leadership, communication, and team management skills.

• Good knowledge of food safety, hygiene, and quality control.

• Proficiency in MS Office and retail management systems is an advantage.

• Ability to analyze sales reports and manage inventory.

Experience:

• Minimum 3–5 years of relevant experience in food retail, food production, or supermarket operations.

• Previous supervisory or departmental management experience preferred.

• Experience managing Bakery, Meat, Dairy, Frozen Food, Fruits & Vegetables, and Ready-to-Eat products is an advantage.

• Proven ability to achieve sales targets and control operational costs.

• Experience in inventory management, staff supervision, and customer service.

• Knowledge of FIFO, food safety, and stock rotation procedures.

Key Responsibilities

• Manage and supervise daily operations of the food department.

• Develop strategies to achieve sales targets and improve performance.

• Monitor sales, stock levels, product availability, and inventory turnover.

• Ensure food quality, freshness, hygiene, and safety standards.

• Maintain proper product displays, pricing, labeling, and merchandising.

• Coordinate with purchasing and supply chain teams for stock replenishment.

• Supervise, train, and motivate departmental staff.

• Monitor expiry dates and ensure FIFO (First In, First Out) practices.

• Control food wastage, damages, and operational costs.

• Conduct stock counts and investigate inventory discrepancies.

• Handle customer complaints and ensure customer satisfaction.

• Prepare sales, inventory, and departmental performance reports.

• Monitor staff attendance, duty schedules, and performance.

• Ensure proper maintenance of equipment and storage areas.

• Coordinate with store management and other departments.

How to Apply

Interested and eligible candidates are encouraged to apply through the company's official careers portal before the closing date.

🔎 Source: Official Careers Portal
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