National Bank of Pakistan (NBP), widely known as “The Nation’s Bank”, is one of the largest and leading banks in Pakistan. The bank plays a significant role in supporting the country's financial well-being, sustainable economic growth, and inclusive development through its extensive local and international branch network.

As part of its transformation into a future-fit, agile, and sustainable institution, NBP is seeking talented, dedicated, and experienced professionals for the following position in its Information Technology Department, based in Karachi.

Job Details

• Grade: OG-II / OG-I

• Number of Positions: 01

• Department: Information Technology

• Location: Karachi, Pakistan

• Reporting To:

  • Unit Head – AD, Exchange & Internet Security

  • Unit Head – Systems Administration (Windows)

• Employment Type: Contractual (3 Years, Extendable)

• Experience Required: Minimum 3 Years

• Relevant Experience: At least 1 Year in Systems Administration

• Educational Qualifications

• Minimum Bachelor's degree in Information Technology, Computer Science, Engineering, or an equivalent discipline.

• Alternatively, graduation along with a Master's degree in IT, Computer Science, or an equivalent discipline.

• Degrees must be from a local or international university, college, or institute recognized by the Higher Education Commission (HEC) of Pakistan.

• Candidates possessing relevant professional certifications will be preferred.

Experience Requirements

• Minimum 3 years of professional experience in the IT field.

• At least 1 year of experience in Systems Administration.

• Experience in the banking sector will be preferred.

Required Skills & Expertise

• Strong analytical, decision-making, and problem-solving abilities.

• Excellent teamwork and time-management skills.

• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.

• Ability to work effectively in a collaborative, high-performing team.

• Passion for learning, professional development, and taking on technical challenges.

Key Responsibilities

Selected candidates will be responsible for:

1. Assisting in the installation, configuration, and support of Microsoft Windows Server 2019 and later versions.

2. Troubleshooting and resolving issues across Windows Server infrastructure to ensure uninterrupted services.

3. Providing on-site technical support for Windows Server environments across Production, Disaster Recovery (DR), and User Acceptance Testing (UAT) platforms.

4. Providing Level 2 and Level 3 technical support to the End User Support Team.

5. Monitoring server performance, conducting routine diagnostics, verifying backups, and performing cluster failover testing.

6. Implementing CIS Benchmark standards, system hardening controls, and timely security patching.

7. Ensuring systems remain secure and updated through security patching, compliance measures, and infrastructure maintenance.

8. Managing system-level storage, performance tuning, monitoring, and capacity planning for Microsoft platforms.

9. Assisting in capacity forecasting for hardware, software, and licensing requirements.

10. Analyzing technical issues and implementing solutions using industry best practices and approved tools.

11. Ensuring compliance with IT infrastructure standards, internal policies, CIS benchmarks, audit requirements, and regulatory guidelines.

12. Coordinating with vendors in accordance with Service Level Agreements (SLAs), support tickets, Standard Operating Procedures (SOPs), and renewal processes.

13. Collaborating with internal teams and stakeholders during deployments, system changes, and incident management activities.

14. Providing 24/7 support for critical systems whenever required.

15. Performing other duties and assignments as directed by the supervisor.

Selection Process

• Only shortlisted candidates who strictly meet the prescribed eligibility criteria will be invited.

• Shortlisted applicants may be required to appear for an assessment test and/or panel interview.

Employment Terms & Benefits

• Employment will initially be on a contractual basis for 3 years.

• The contract may be renewed at the discretion of the Bank's Management.

• Selected candidates will receive a competitive compensation package and other benefits according to the Bank's policies and rules.

How to Apply

Interested and eligible candidates are required to apply online through the designated recruitment portal:

Recruitment Portal: Sidat Hyder Careers

• Visit the official recruitment portal.

• Locate the National Bank of Pakistan Systems Administrator vacancy.

• Complete the online application according to the provided instructions.

• Submit your application within 10 working days from the advertisement publication date.

Important Instructions

• Applications received after the closing date will not be entertained.

• No TA/DA will be admissible for the test or interview.

• National Bank of Pakistan is an equal opportunity employer.

• Applications are welcome from all qualified individuals regardless of gender, religion, or disability.

Job Category: Banking Jobs | IT Jobs | Systems Administration Jobs

Job Location: Karachi, Sindh

Organization: National Bank of Pakistan (NBP)